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Responsible Gambling at 9Pokies

At 9Pokies, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to stay in control and gamble responsibly.

What Is Responsible Gambling

Responsible gambling means making informed decisions about your gaming activity. It involves understanding the risks, setting personal limits, and recognising when gambling stops being fun. We believe that every player deserves access to tools and information that help maintain healthy gaming habits.

Signs That Gambling May Be a Problem

It is important to recognise early warning signs. Consider seeking help if you experience any of the following:

  • Spending more money or time on gambling than you can afford
  • Chasing losses by continuing to play after losing
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, studies, or personal relationships due to gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to family or friends about your gambling habits
  • Using gambling as a way to cope with stress or emotional difficulties

Tools to Help You Stay in Control

9Pokies provides several features designed to help players manage their gambling activity effectively.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. These limits help you manage your spending and prevent exceeding your budget.

Session Time Reminders

Set reminders that notify you about the duration of your gaming session. This helps you stay aware of how long you have been playing.

Self-Exclusion

If you feel the need to take a break, you can request a self-exclusion period. During this time, your account will be temporarily or permanently closed, and you will not be able to access gaming services.

Account Cooling-Off Period

A cooling-off period allows you to take a short break from gambling without permanently closing your account.

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Tips for Responsible Gambling

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble when under the influence of alcohol or drugs
  • Balance gambling with other leisure activities
  • Never chase your losses
  • Keep track of the time and money you spend gambling

Support Organisations

If you or someone you know is struggling with gambling, professional help is available. The following organisations offer free and confidential support:

Gamblers Anonymous Peer support and recovery programmes
GamCare Counselling and advice services
Gambling Therapy Online support and resources

Underage Gambling Prevention

9Pokies strictly prohibits gambling by individuals under the legal gambling age. We carry out age verification checks to ensure that minors cannot access our platform. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

Contact Us

If you have any questions about responsible gambling or need assistance with account management tools, please reach out to our customer support team. We are here to help you enjoy a safe gaming experience at 9Pokies.